After March24 SU Search issue in Outlook (cached mode)
Issue: After installing the Security Update, some of the customers have issue with Search in Outlook (cached mode). Error message: "We're having trouble fetching results from the server..." when performing Outlook search. Reason: Issue with the SU. Solution : There is no direct solution but there is a workaround: 1) Use OWA or Outlook online mode if possible. 2) Disable server assisted search by creating following registry key: Path: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search • Value name: DisableServerAssistedSearch • Value type: REG_DWORD • Value: 1