OOF external not delivered
Issue:
Although out of office is set to internal and external it is not sent to external emails.Reasons:
Smart host issue, that blocks the OOF message.Solution
Created new send connector with the mx record:>New-SendConnector -Name "to Internet" -Usage "Internet" -SourceTransportServers "EX01-2016" -AddressSpaces ("SMTP:*;1") -IsScopedConnector $False -UseExternalDNSServersEnabled $false
Then through ECP > Mail Flow > Send Connectors
Deactivated the smart host send connector and activated the new MX record connector.
Then through ECP > Mail Flow > Send Connectors
Deactivated the smart host send connector and activated the new MX record connector.
Made sure mail flow works and tested OOF, it worked.
Other information:
- Checked the setting for OOF by
Get-RemoteDomain | fl DomainName,AllowedOOFType,AutoReplyEnabled,AutoForwardEnabled
Get-MailboxAutoReplyConfiguration -Identity "mailbox" | fl
Get-CASMailbox -Identity <User> | fl EmailAddresses, Ews*
Get-OrganizationConfig | fl Ews*
>> All configured correct
- Checked EWS virtual directories >> configured correct
- Found nothing in queue viewer nothing in get message tracking log
- Made sure External emails sent and received correctly.
Comments
Post a Comment