the set of folders cannot be opened the attempt to log on to Microsoft exchange has failed

 Issue :

Error in outlook: the set of folders cannot be opened the attempt to log on to Microsoft exchange has failed.
Owa is working fine, Autodiscover and MAPI configured correctly.

Reason:

the machine was logged in by local user.

Solution:

Made the machine domain joined and logged in as domain user: 
-In search bar 
Type sysdm.cpl and press Enter
.
- click change.
- select the domain option and ender the domain address.
- then login and restart
tested outlook then, it worked.

Other Information:

- Checked Autodiscover setting.
- Used fiddler and it showed Https 200 status in Autodiscover and fiddler.
- Pinged the server, it worked.
- Created new Profile and tried outlook in Safe mode 
Outlook.exe /safe and also Outlook.exe /resetnavpane - also tried to open Outlook.exe /resetfolders

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